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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Infercall serves as a cloud-based AI receptionist tailored for small enterprises and service-oriented teams. By utilizing pertinent business information such as services offered, pricing, operational hours, policies, and necessary documents, it effectively handles inbound phone calls and chats initiated on websites. This intelligent receptionist is capable of addressing common inquiries, assessing the nature of calls, gathering necessary caller information, transferring calls, or taking organized messages based on predefined guidelines established by the business. Additionally, through various integrations, it can facilitate appointment scheduling, generate follow-up tasks or customer records, and draft quotes or create jobs. The platform offers valuable insights, including call summaries, transcripts, recordings, and analytics for comprehensive assessment. Businesses have the flexibility to either forward an existing phone number or adopt an Infercall-specific number, while also customizing greetings and languages, alongside managing call operations via a user-friendly web dashboard. Suitable applications of this service extend across various sectors, including trades, home services, salons, dental clinics, and any businesses that require appointment scheduling or inquiry management. By leveraging such technology, businesses can enhance their customer engagement while streamlining communication processes efficiently.

Description

Lydoh functions as a cloud-based AI front desk solution tailored for independent healthcare practices such as medical, dental, veterinary, chiropractic, and med spa facilities. Operating continuously, it handles incoming phone calls, addresses common inquiries with practice-approved responses, and collects appointment requests, refills, and other inquiries for staff evaluation. Healthcare practices can utilize a specific phone number, obtain summaries of both answered and missed calls, send out appointment reminders, and engage with patients via text messaging. Customizable after-hours procedures allow for the routing of urgent calls to an available provider, while the dashboard keeps track of call logs and escalation events. Designed to refrain from offering diagnoses or medical advice, Lydoh ensures that emergencies are directed to the appropriate emergency services. Eligible practices have the option to enter into a Business Associate Agreement. Additionally, the service is complemented by a user-friendly web dashboard and mobile access, facilitating effective management of practice communications, thereby enhancing the overall efficiency of patient interactions. This comprehensive approach aims to streamline operations while prioritizing patient safety and satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Calendly Yes 
Gmail Yes 
Google Calendar Yes 
Google Sheets Yes 
Make No 
Mindbody Yes 
Salesforce Yes 
ServiceM8 Yes 
SuiteDash Yes 
Xero Yes 
Zapier No 
Zoho CRM Yes 

Integrations

Calendly No 
Gmail No 
Google Calendar No 
Google Sheets No 
Make Yes 
Mindbody No 
Salesforce No 
ServiceM8 No 
SuiteDash No 
Xero No 
Zapier Yes 
Zoho CRM No 

Pricing Details

$5/month
US Starter is US$5 per month and includes 50 minutes; additional usage charges apply. Prices and usage rates vary by region.
Free Trial No 
Free Version No 

Pricing Details

$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infercall

Founded

2025

Country

Australia

Website

infercall.com

Vendor Details

Company Name

Zuzis LLC

Founded

2026

Country

United States

Website

lydoh.com

Product Features

Product Features

Alternatives

Alternatives

No Alternatives
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