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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IndiaCRM is a cloud-based platform designed to enhance customer relationship management for small and medium enterprises in India. It integrates lead capturing and contact management with a visual sales pipeline to facilitate deal tracking. The sales functionalities encompass lead follow-up, reporting, and task automation, while its billing capabilities are tailored for GST compliance, including calculations for CGST, SGST, and IGST. Furthermore, the platform offers additional modules for managing khata, inventory, HR, payroll, and customer portals. Businesses can easily gather leads from web forms and various marketplaces, with features that cater to diverse sectors such as real estate, healthcare, education, manufacturing, logistics, and retail. Accessible via web browsers and mobile applications on Android and iOS, IndiaCRM allows for unlimited user access across its various business modules. Moreover, it includes AI-driven lead scoring and automated task assignment to streamline sales processes even further, ensuring that users can optimize their workflow efficiently.

Description

Zivux.ai is an affordable CRM solution tailored for small and medium enterprises in India and the Middle East. It features eight interconnected modules: Lead Management (which encompasses capturing, qualifying, and distributing leads), Pipeline Management (that handles deal stages, forecasting, and win/loss analysis), Sales Activity (covering calls, meetings, follow-ups, and active pursuits), Marketing & Campaign Engine (including email, WhatsApp communications, broadcasts, and lead nurturing), Customer Support (which manages tickets, SLA tracking, and a knowledge base), Task Management (that allows for assignments, deadlines, and automation), Reports & Dashboards (featuring over ten live charts for conversion rates, aging, agent performance, source distribution, missed follow-ups, and priority allocation), and HR & Attendance (providing geo-tagged clock in/out capabilities, leave management, and monthly reporting). It offers role-based access for different positions such as Manager, Salesperson, and Engineer. Furthermore, it seamlessly integrates with the native WhatsApp Business API, provides a RESTful API for easy ERP and website integrations, and ensures data security with an AES-encrypted layer. This versatile CRM has already been implemented in countries like India, Egypt, and Oman, showcasing its adaptability and effectiveness in various markets.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ChatGPT Yes 
Claude Desktop Yes 
Cursor Yes 
Facebook No 
Gemini Yes 
IndiaMART Yes 
Model Context Protocol (MCP) Yes 
Perplexity Yes 
WhatsApp No 

Integrations

ChatGPT No 
Claude Desktop No 
Cursor No 
Facebook Yes 
Gemini No 
IndiaMART No 
Model Context Protocol (MCP) No 
Perplexity No 
WhatsApp Yes 

Pricing Details

$0
The free plan includes unlimited users and contacts, with no per-seat charge. The plan includes business modules such as CRM, GST invoicing, HR and payroll, inventory, and customer portal features.
Free Trial No 
Free Version Yes 

Pricing Details

$30 per month (5 users)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IndiaCRM

Founded

2023

Country

India

Website

indiacrm.in

Vendor Details

Company Name

Proeffico Solutions Pvt Ltd

Founded

2020

Country

India

Website

zivux.ai

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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