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API Access
Has API
API Access
Has API
Integrations
Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Integrations
Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Pricing Details
$21 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Monitor 24-7
Founded
1999
Country
Canada
Website
www.monitor24-7.com/pages/incidentmonitor
Vendor Details
Company Name
Sunrise Software
Founded
1994
Country
United Kingdom
Website
www.sunrisesoftware.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal