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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Are you looking for a straightforward way to send alerts or notifications swiftly to your team or staff? Do you want to log incident details for future monitoring or follow-ups? Is it important for you to attach media files and GPS coordinates to these reports? Would triggering remote devices in response to alerts or integrating with on-site telephone systems be beneficial? Introducing Incident Aware! This user-friendly, cutting-edge app accomplishes all of this and much more. You can store and preserve essential incident data indefinitely for future reference or legal obligations. Leverage intuitive incident guides to accurately document crucial information as it arises, ensuring that the details remain fresh. Instantly share information regarding closures, lockdowns, announcements, or special events through app notifications, emails, or SMS to designated recipients. With Incident Aware, managing incidents and communications has never been easier or more efficient.

Description

PagerTree is a cloud-based platform for managing incidents and on-call alerts, created to assist teams in swiftly and effectively addressing operational challenges. By consolidating alerts from various monitoring tools, it ensures that the correct responders are notified automatically through customizable on-call schedules, layered escalation processes, and smart routing rules. The platform offers real-time notifications via push notifications, emails, SMS, voice calls, chatbots, and mobile applications, guaranteeing prompt delivery of incidents to the designated team members. With PagerTree, organizations can establish simple on-call rotations and enhance their systems with escalation policies while monitoring performance through integrated analytics dashboards. Its sophisticated routing and notification protocols enable teams to align alerts with specific criteria, reduce unnecessary noise, and focus on urgent incidents, which ultimately lessens alert fatigue and enhances the accuracy of responses. Moreover, PagerTree's user-friendly interface allows for easy adjustments to notification preferences, promoting a more efficient incident management workflow.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Auvik
Cronitor
Dead Man's Snitch
Dynatrace
Echoes
Freshdesk
Freshservice
Google Cloud Platform
Jira
Kapacitor
Mattermost
Microsoft Azure
Microsoft Teams
Site24x7
Slack
Splunk AppDynamics
StatusGator
Twilio
Typeform
UptimeRobot

Integrations

Auvik
Cronitor
Dead Man's Snitch
Dynatrace
Echoes
Freshdesk
Freshservice
Google Cloud Platform
Jira
Kapacitor
Mattermost
Microsoft Azure
Microsoft Teams
Site24x7
Slack
Splunk AppDynamics
StatusGator
Twilio
Typeform
UptimeRobot

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Genesis Systems Corporation

Founded

1984

Country

Canada

Website

www.incidentaware.app

Vendor Details

Company Name

PagerTree

Country

United States

Website

pagertree.com

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Alternatives

Alternatives

Opsgenie Reviews

Opsgenie

Atlassian