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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.

Description

Tagvenue Pro consolidates essential aspects of managing private-hire inquiries, allowing venues to replace disorganized inboxes and spreadsheets with a streamlined workflow. It aggregates inquiries from various sources, including email and social media, ensuring all information is housed in a single, structured pipeline complete with stages, notes, and a unified message thread. The platform's AI automation features assist in crafting responses, sending reminders, and managing follow-ups, all of which are subject to your review to maintain consistent communication. Users can create offers, store important documents, and handle deposits through integrated payment solutions. A built-in calendar helps avoid double bookings, while analytics provide insights into inquiry sources, response times, and conversion rates. Additionally, Tagvenue Pro incorporates a Lead Hub, which connects users with more high-intent organizers on the platform. Venues that opt for the Pro package enjoy enhanced visibility in the marketplace and earn a distinctive "Pro Venue" badge. In essence, Tagvenue Pro effectively integrates lead generation, communication, follow-up processes, payment handling, and reporting into a single, accessible online workspace, ultimately enhancing operational efficiency for venue management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Google Calendar No 
Instagram Yes 
Microsoft 365 No 
Squarespace No 
Webflow No 
WhatsApp Yes 
Wix No 
WordPress No 

Integrations

Facebook Messenger No 
Google Calendar Yes 
Instagram No 
Microsoft 365 Yes 
Squarespace Yes 
Webflow Yes 
WhatsApp No 
Wix Yes 
WordPress Yes 

Pricing Details

$80 per month
Plans start at $80 per month.
Free Trial No 
Free Version No 

Pricing Details

£49/month
Perfect for expanding your bookings, revenue, and reach
- Everything in Starter, plus:
- Access to Lead Hub (20 offers/week)
- Manage unlimited direct enquiries
- AI assistant + smart replies to common questions
- Built-in analytics
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bokha

Country

Egypt

Website

inboxful.net

Vendor Details

Company Name

Tagvenue

Founded

2015

Country

Poland

Website

pro.tagvenue.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing Yes 
Contract Management Yes 
Customer Management No 
Event Management Yes 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management Yes 
Resource Booking No 
Sales Management Yes 
Staff Management No 

Alternatives

Alternatives

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