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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.

Description

Lead Notifi is an all-in-one WhatsApp automation platform that enables businesses to manage sales, marketing, and customer conversations through the official WhatsApp Business API. The platform helps organizations automate messaging workflows, respond to customer inquiries instantly, and capture leads in real time. Businesses can send large-scale broadcast campaigns to thousands of contacts while monitoring performance metrics such as message delivery, reads, and engagement rates. Lead Notifi also includes AI-powered chat automation that can answer common questions, qualify prospects, and assist with order updates or support requests. Its unified inbox consolidates messages from WhatsApp, Instagram, and Messenger, making it easier for teams to manage conversations across channels. Interactive features like quick reply buttons and call-to-action links help drive conversions and improve customer experiences. The platform supports automated sales sequences, abandoned cart reminders, and personalized promotional campaigns. Businesses can also create forms and workflows within WhatsApp to collect customer information or manage orders. Integrations with popular tools such as Shopify, WooCommerce, HubSpot, and Zapier enable seamless connectivity with existing business systems. Overall, Lead Notifi helps companies automate communication, improve engagement, and grow revenue through messaging platforms.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
Instagram Yes 

Integrations

WhatsApp Yes 
Facebook Messenger No 
Instagram No 

Pricing Details

$80 per month
Plans start at $80 per month.
Free Trial No 
Free Version No 

Pricing Details

₹999/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bokha

Country

Egypt

Website

inboxful.net

Vendor Details

Company Name

Lead Notifi

Founded

2025

Country

India

Website

www.leadnotifi.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

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