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Description

InTouchLink provides robust senior living solutions (calendars, menus, activities and maintenance) for senior care communities across North America. InTouchLink is a top-quality technology platform that aims to improve communication between senior living operators, residents, and their residents. InTouchLink is fast, efficient, and simple to use. It has a dedicated TV Channel that can be accessed from any building. This channel allows residents to communicate with each other 24x7.

Description

As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency. LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years. Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace. Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist. The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process. This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServingIntel Yes 

Integrations

ServingIntel No 

Pricing Details

Core Platform available at scalable monthly subscription, with optional module add-ons available at any time.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

InTouchLink

Founded

2008

Country

Canada

Website

www1.intouchlink.com

Vendor Details

Company Name

LeadGenie

Founded

2022

Website

callleadgenie.com

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance Yes 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management No 
Marketing / Lead Management Yes 
Meal / Nutrition Management Yes 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Food Service Management

Costing No 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes Yes 
Geriatric Care Yes 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management Yes 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

Alternatives

Aline Reviews

Aline

Aline Senior Living
Move-N Reviews

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