Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
InTouchLink provides robust senior living solutions (calendars, menus, activities and maintenance) for senior care communities across North America. InTouchLink is a top-quality technology platform that aims to improve communication between senior living operators, residents, and their residents. InTouchLink is fast, efficient, and simple to use. It has a dedicated TV Channel that can be accessed from any building. This channel allows residents to communicate with each other 24x7.
Description
As leading experts in the field, we possess the insights necessary to market your senior living community with maximum effectiveness and efficiency.
LeadGenie was established by a dedicated team of industry professionals at Senior Living SMART, who have been your reliable partner in high-quality senior living marketing for over ten years.
Our goal is to spearhead innovation within the sector, enabling senior living communities like yours to make a remarkable impression in a competitive marketplace.
Our LeadGenie call center is staffed with knowledgeable professionals who have extensive experience in the senior living industry, ensuring they are well-equipped to assist.
The counselors at our senior living call center have a profound grasp of the needs, concerns, and preferences of prospective residents and their families. They recognize that the customer journey in senior living is complex and requires a nurturing approach, marked by empathy, respect, and genuine care throughout the process.
This understanding allows us to foster meaningful connections that go beyond mere transactions, ultimately enhancing the overall experience for your potential residents and their loved ones.
API Access
Has API
No
API Access
Has API
No
Integrations
ServingIntel
No
Pricing Details
Core Platform available at scalable monthly subscription, with optional module add-ons available at any time.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
InTouchLink
Founded
2008
Country
Canada
Website
www1.intouchlink.com
Vendor Details
Company Name
LeadGenie
Founded
2022
Website
callleadgenie.com
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
Yes
Care Planning
Yes
Event / Activities Planning
Yes
Incident Management
No
Marketing / Lead Management
Yes
Meal / Nutrition Management
Yes
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
Yes
Scheduling
Yes
Staff Management
Yes
Work Order Management
Yes
Food Service Management
Costing
No
For Cafeterias
Yes
For Healthcare Facilities
Yes
Free / Reduced Meals
No
Inventory Management
No
Menu Planning
Yes
Nutritional Analysis
No
Online Payments / Funding
No
Point of Sale (POS)
No
Purchasing
No
Recipe Management
No
Schools
No
Tray Tracking
No
Long Term Care
Claims Management
No
Clinical Care
No
EHR
No
Electronic Health Record
No
For Home Care Providers
No
For Nursing Homes
Yes
Geriatric Care
Yes
MDS Review
No
Patient Records
No
Staff Scheduling
No
Nursing Home
Billing & Invoicing
No
Charting
No
Electronic Signature
No
Incident Management
No
Meal / Nutrition Management
Yes
Medication Tracking
No
Patient Intake
No
Referral Management
No
Scheduling
No
Product Features
Assisted Living
Admissions Management
No
Billing & Invoicing
No
Building Maintenance
No
Care Planning
No
Event / Activities Planning
No
Incident Management
No
Marketing / Lead Management
No
Meal / Nutrition Management
No
Medical Records
No
Medication Tracking
No
New Resident Assessment
No
Resident Info Management
No
Scheduling
No
Staff Management
No
Work Order Management
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No