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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Clients and colleagues can easily identify issues, provide a description, and send it off—it's that simple! InSite captures a screenshot and automatically includes the necessary details such as link, browser, operating system, viewport, and other pertinent technical information. Say goodbye to convoluted email chains and scattered data across various platforms. InSite serves as a centralized hub for all your feedback, information, and communication, complete with thorough documentation. You can invite as many clients and teammates as you wish to give their input, as we impose no limits on the number of reviewers. Clients can access the website and offer their feedback immediately without needing to register or log in for submissions or change requests. You have the flexibility to specify how frequently and in what manner you wish to receive notifications, whether through the app or email, allowing you to respond directly from your inbox. InSite is user-friendly for everyone—not just developers or IT professionals—making it accessible to all from the start. Hosted in the cloud, there's zero installation required, and you never have to worry about deleting completed projects; you can archive them and revisit them whenever necessary. This ensures that all your valuable insights and past work remain available for reference at any time.

Description

Redpen simplifies bug and feedback reporting. It helps product and services teams by automatically capturing details, making it easy to quickly address feedback. Redpen For Developers Empower product teams with the ability to submit visual feedback, including rich context automatically captured, directly into issue tracker systems. It reduces development costs and increases feature velocity and efficiency. Redpen for Service Users can submit feedback and problems without any friction. Incorporate user feedback and drive continuous improvements to the product for a better experience. Reduce support costs and increase customer satisfaction. Top Features Visually Capture Issues when Screen Recording or Screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless integration with your issue tracking and service desk systems (Jira Azure HubSpot GitHub and others) Auto-Fill Templates

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

€20 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

InSite Webservices

Founded

2006

Country

Germany

Website

insite-feedback.com/en/

Vendor Details

Company Name

Ajmera Infotech

Founded

2012

Country

United States

Website

www.redpen.ai/

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