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Average Ratings 0 Ratings
Description
Clients and colleagues can easily identify issues, provide a description, and send it off—it's that simple! InSite captures a screenshot and automatically includes the necessary details such as link, browser, operating system, viewport, and other pertinent technical information. Say goodbye to convoluted email chains and scattered data across various platforms. InSite serves as a centralized hub for all your feedback, information, and communication, complete with thorough documentation. You can invite as many clients and teammates as you wish to give their input, as we impose no limits on the number of reviewers. Clients can access the website and offer their feedback immediately without needing to register or log in for submissions or change requests. You have the flexibility to specify how frequently and in what manner you wish to receive notifications, whether through the app or email, allowing you to respond directly from your inbox. InSite is user-friendly for everyone—not just developers or IT professionals—making it accessible to all from the start. Hosted in the cloud, there's zero installation required, and you never have to worry about deleting completed projects; you can archive them and revisit them whenever necessary. This ensures that all your valuable insights and past work remain available for reference at any time.
Description
Redpen simplifies bug and feedback reporting. It helps product and services teams by automatically capturing details, making it easy to quickly address feedback.
Redpen For Developers
Empower product teams with the ability to submit visual feedback, including rich context automatically captured, directly into issue tracker systems. It reduces development costs and increases feature velocity and efficiency.
Redpen for Service
Users can submit feedback and problems without any friction. Incorporate user feedback and drive continuous improvements to the product for a better experience. Reduce support costs and increase customer satisfaction.
Top Features
Visually Capture Issues when Screen Recording or Screenshots
Automatically Capture Advanced Diagnostics
Built In Diagnostic Viewer
Seamless integration with your issue tracking and service desk systems (Jira Azure HubSpot GitHub and others)
Auto-Fill Templates
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€20 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InSite Webservices
Founded
2006
Country
Germany
Website
insite-feedback.com/en/
Vendor Details
Company Name
Ajmera Infotech
Founded
2012
Country
United States
Website
www.redpen.ai/