Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ensuring that harmful code, whether from PHP platforms like WordPress, Joomla, or Drupal, or from traditional static HTML, is kept away from your files is crucial for safeguarding your websites. ImunifyAV serves as a free malware scanner that meticulously scans files to detect malicious code, promptly alerting you to any potential threats on your sites. It functions as a standard antivirus solution, performing routine background checks on files to maintain a clean server environment. Additionally, an On-Demand Antivirus feature allows both administrators and end-users to manually scan any specific folder for malware at their convenience. Utilizing antivirus solutions specifically designed for Linux servers is highly advisable to protect against malicious attacks, harmful bots, spam, and worms that could adversely impact daily operations and revenue. By implementing these security measures, you can significantly reduce the risk of website compromise and enhance the overall integrity of your online presence.
Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
API Access
Has API
API Access
Has API
Integrations
DirectAdmin
Plesk
cPanel
ispmanager
Pricing Details
$12 per server per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Imunify360
Founded
2009
Country
United States
Website
www.imunify360.com/antivirus
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management