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Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
The iCrypto SDK is meticulously crafted to work seamlessly with the complete range of iCrypto's cloud services, allowing for integration into current Enterprise Applications or functioning independently as a password-less verification solution through the iCrypto App. Utilizing cutting-edge cryptographic technologies alongside robust device-level security and management, the iCrypto SDK stands out as a premier software token capable of serving as a biometric identification method across diverse sectors. It offers authenticator PKI signatures and supports an array of cryptographic protocols, including TOTP, HOTP, OCRA, and MTP, as well as push-based authentication methods. Additionally, the SDK encompasses both on-device and network-based biometric capabilities such as fingerprint scanning, iris recognition, and voice or face identification, along with features for third-party authorization, secure data storage, context collection, and numerous other security enhancements. This comprehensive approach ensures that organizations can maintain high levels of security while providing convenient access solutions for users.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
iCrypto
Founded
2012
Country
United States
Website
icrypto.com
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval