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Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
V2verify delivers next-generation authentication technology designed to eliminate passwords and reduce the growing risks of identity fraud and credential theft. Using patented voice biometric technology, V2verify authenticates users through their unique vocal characteristics — verifying who they are, not just what they know or have.
The platform goes beyond traditional MFA by introducing 5-Factor Authentication (5FA), combining voice biometrics with liveness detection, device recognition, behavioral analytics, and knowledge-based factors. This layered approach creates a frictionless yet highly secure experience that’s resistant to deepfakes, AI voice cloning, and social engineering attacks.
V2verify integrates easily into existing enterprise, financial, and government systems to secure everything from remote access and privileged accounts to treasury payments, system logins, and even physical entry points. Its rule-based Analytics Engine continuously evaluates contextual and behavioral patterns to deliver intelligent, adaptive authentication in real time — even in disconnected or low-bandwidth environments.
Flexible deployment options include cloud, on-premise, or hybrid configurations. Pricing is available per user, per month, or per authentication, with volume discounts for enterprise and government customers.
API Access
Has API
API Access
Has API
Integrations
ACI Fraud Management for Banking
Auth0
Okta
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
V2verify
Founded
2016
Country
United States
Website
www.v2verify.com
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval