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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

Description

Termii functions as an AI-driven platform that enhances the reliability of communication signals, ensuring that essential customer interactions are secure and timely by analyzing SMS, WhatsApp, voice, and email at once, directing each message to the most reliable channel based on the specific context and customer. Designed for critical uses such as OTPs, fraud prevention, transaction notifications, and customer authentication, it prioritizes quick and secure delivery. The platform's API allows businesses of all sizes to seamlessly integrate functionalities like SMS, group messaging, voice calls, WhatsApp, and email into their products or applications in a matter of minutes. Additionally, Termii’s Token API plays a vital role in fraud prevention by generating and verifying one-time passwords sent directly to customers' mobile devices, while the Switch API enables global message transmission across SMS and WhatsApp using a REST API. This versatility makes Termii an indispensable tool for businesses aiming to enhance their communication strategies and ensure customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

360dialog
Amazon Web Services (AWS)
Facebook Messenger
Firebase
Gmail
Instagram
Mailgun
Slack
Twilio
WhatsApp
Zapier

Integrations

360dialog
Amazon Web Services (AWS)
Facebook Messenger
Firebase
Gmail
Instagram
Mailgun
Slack
Twilio
WhatsApp
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Illuma

Founded

2016

Country

United States

Website

illuma.cx/

Vendor Details

Company Name

Termii

Founded

2017

Country

United States

Website

termii.com

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Alternatives

Alternatives

No Alternatives