Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
Termii functions as an AI-driven platform that enhances the reliability of communication signals, ensuring that essential customer interactions are secure and timely by analyzing SMS, WhatsApp, voice, and email at once, directing each message to the most reliable channel based on the specific context and customer. Designed for critical uses such as OTPs, fraud prevention, transaction notifications, and customer authentication, it prioritizes quick and secure delivery. The platform's API allows businesses of all sizes to seamlessly integrate functionalities like SMS, group messaging, voice calls, WhatsApp, and email into their products or applications in a matter of minutes. Additionally, Termii’s Token API plays a vital role in fraud prevention by generating and verifying one-time passwords sent directly to customers' mobile devices, while the Switch API enables global message transmission across SMS and WhatsApp using a REST API. This versatility makes Termii an indispensable tool for businesses aiming to enhance their communication strategies and ensure customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
360dialog
Amazon Web Services (AWS)
Facebook Messenger
Firebase
Gmail
Instagram
Mailgun
Slack
Twilio
WhatsApp
Integrations
360dialog
Amazon Web Services (AWS)
Facebook Messenger
Firebase
Gmail
Instagram
Mailgun
Slack
Twilio
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
Termii
Founded
2017
Country
United States
Website
termii.com
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Alternatives
Alternatives
No Alternatives