Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
Description
Mitek Systems delivers advanced AI-powered identity verification and fraud prevention solutions that protect customers throughout the entire digital journey. Their platform seamlessly integrates biometric authentication—including face, voice, and document liveness detection—with geolocation and fraud detection capabilities such as check fraud and synthetic identity fraud prevention. Designed to reduce financial losses, Mitek helps businesses safeguard against account takeover and other sophisticated fraud schemes. The no-code platform allows easy integration with existing systems, speeding up customer onboarding and enhancing regulatory compliance for KYC, AML, and age verification. Mitek also supports passwordless authentication and reusable identities, improving both security and user experience. Businesses benefit from streamlined workflows and reduced operational costs while meeting legal mandates effortlessly. With a global customer base of over 7,900 organizations, Mitek is recognized for its innovative approach to fraud defense. The company offers OEM, reseller, and referral partnership programs to extend its reach and support.
API Access
Has API
API Access
Has API
Integrations
Experian Email Verification
OneSpan Authentication Servers
OneSpan Identity Verification
Trulioo
Integrations
Experian Email Verification
OneSpan Authentication Servers
OneSpan Identity Verification
Trulioo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Vendor Details
Company Name
Mitek Systems
Founded
1985
Country
United States
Website
www.miteksystems.com
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval