Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.
Description
ourshared P2P utilizes the capabilities of Microsoft SharePoint to deliver a highly adaptable, powerful, and user-friendly procure-to-pay system. This solution offers immediate financial visibility, enabling users to take charge of their budget and spending more effectively. TransRe has been benefiting from enhanced global operations thanks to Evolution Dynamic’s ourshared P2P application. Designed as an accelerator for Microsoft SharePoint, ourshared P2P significantly minimizes the time and effort involved in managing purchase orders, invoices, and credit notes, as well as their approval and posting to financial accounts. By utilizing SharePoint’s functionalities—such as multiple sites, custom pages, and built-in workflows—businesses can tailor intricate procure-to-pay processes to satisfy specific user and organizational needs, all while leveraging user-friendly Microsoft tools and standard templates. This customization allows for greater efficiency and alignment with various operational requirements.
API Access
Has API
No
API Access
Has API
No
Integrations
Wufoo
No
Pricing Details
$1,499 per year
Free Trial
No
Free Version
Yes
Pricing Details
$6500 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ignatiuz Software
Founded
2014
Country
United States
Website
www.ignatiuz.com/products/help-desk-app/
Vendor Details
Company Name
Evolution Dynamic
Country
United Kingdom
Website
www.evolutiondynamic.com/Home/P2P
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Procurement
Asset Management
No
Auction Management
No
Bid Management
No
Budget Management
Yes
Catalog Management
No
Contract Management
No
Inventory Management
No
Invoice Processing
Yes
PunchOut
No
Purchase Order Management
Yes
Receiving
No
Requisitions & Approvals
No
Sourcing Management
No
Spend Management
No
Supplier Management
No