Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.

Description

Experience the extensive advantages of PDFs, such as their fixed layout, print-friendly design, efficient archival capabilities, compliance adherence, and accessibility features, along with support for attachments, business processes, workflow actions, digital signatures, and notifications. PDF Share Forms transforms intricate SharePoint forms into a more user-friendly experience. The solution not only allows for automatic extraction of form field data and synchronization with SharePoint columns but also facilitates the integration of various external data sources. You can utilize SharePoint lists or outside databases to create cascading drop-down menus. This is the only PDF form product line designed to empower non-developers while still meeting the demands for sophisticated and compliant SharePoint forms. Integration of forms like W9 and I9 (Employment Verification Form) is quick and efficient, taking less than two minutes to get started. These forms are compatible with mobile devices and can function both online and offline. Additionally, you have the flexibility to deploy and synchronize PDF forms to your own SharePoint server or opt for a cloud-based solution for enhanced accessibility and convenience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IRI Data Protector Suite No 
Microsoft SharePoint No 
Wufoo Yes 

Integrations

IRI Data Protector Suite Yes 
Microsoft SharePoint Yes 
Wufoo No 

Pricing Details

$1,499 per year
Free Trial No 
Free Version Yes 

Pricing Details

$995 per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ignatiuz Software

Founded

2014

Country

United States

Website

www.ignatiuz.com/products/help-desk-app/

Vendor Details

Company Name

PDF Share Forms

Founded

2010

Country

United States

Website

www.pdfshareforms.com

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Forms Automation

Approval Process Control No 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control No 

Alternatives

SP IT Helpdesk Reviews

SP IT Helpdesk

SP Marketplace

Alternatives

CV Helpdesk Reviews

CV Helpdesk

Codevision Technologies Private Limited
Plumsail Forms Reviews

Plumsail Forms

Plumsail