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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Idle Pilot is a cloud-based tool designed to manage your Slack presence by keeping your status active according to the work hours you specify, even if your laptop is powered off or closed. You only need to connect your Slack workspace once via a Chrome extension or through a manual browser configuration. After that, you can establish your weekly schedule by selecting the days you work, defining start and end times, and including optional breaks for lunch. The service automatically detects your timezone, ensuring that your settings are always accurate. Once set up, your Slack status will remain green during the hours you've scheduled, all without requiring any device to be on. Idle Pilot connects to Slack through a standard web session from the cloud, which means there's no need for a workspace bot, admin approval, or app installation. Additionally, the vacation mode feature automatically suspends your schedule when your Slack status is set to match specific selections, such as Out of Office. You can also access an activity history timeline that allows you to track your presence patterns over time. Importantly, Idle Pilot is designed with privacy in mind; it does not read, send, or store any of your Slack messages, files, or channel information. Furthermore, you have the ability to pause or disconnect from the service at any time with just a single click, providing you with complete control over your Slack presence management.

Description

PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data. This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API. The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Slack
App Store
GitHub
Google Play
Google Workspace
HubSpot CRM
Instagram
Jira
Linear
Shopify
Snowflake
Stripe
WhatsApp

Integrations

Slack
App Store
GitHub
Google Play
Google Workspace
HubSpot CRM
Instagram
Jira
Linear
Shopify
Snowflake
Stripe
WhatsApp

Pricing Details

$2/month/user
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Idle Pilot LLC

Founded

2026

Country

United States

Website

idlepilot.com

Vendor Details

Company Name

PilotPM

Founded

2026

Country

United States

Website

pilotpm.ai

Product Features

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives

Freshsuccess Reviews

Freshsuccess

Freshworks