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Description
ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.
Description
Our chatbot promptly addresses common inquiries, ensures that your employees have access to information round the clock, supports your HR professionals, and enhances overall performance. Acting as an IT and business specialist, your chatbot helps lower support costs while delivering a fun, interactive, and personalized experience for employees. It accompanies web visitors throughout their online journey, providing them with essential information that aids in making informed decisions and purchases. This innovative virtual employee, equipped with emotions and a voice, makes interactions feel more human, facilitating natural and effective conversations. Additionally, it serves as a true representative of your brand identity. Living Actor integrates advanced natural language processing (NLP), voice technology, and artificial intelligence into a user-friendly, interactive platform that you can manage effortlessly with just a few clicks. Our primary focus is on ensuring your chatbot’s performance and efficiency, aiming to create seamless user experiences that resonate with your audience. Ultimately, a well-designed chatbot not only streamlines processes but also enhances overall employee satisfaction and engagement.
API Access
Has API
API Access
Has API
Integrations
Salesforce
EV Service Manager
Google Analytics
Google Drive
Microsoft SharePoint
ServiceNow
Sopra HR
Zendesk
iAdvize
Integrations
Salesforce
EV Service Manager
Google Analytics
Google Drive
Microsoft SharePoint
ServiceNow
Sopra HR
Zendesk
iAdvize
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
iAdvize
Founded
2010
Country
France
Website
www.iadvize.com/en/ibbu/
Vendor Details
Company Name
Living Actor
Founded
1999
Country
France
Website
corporate.livingactor.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant