Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
ibbü, created by iAdvize, serves as an on-demand network of specialists tailored to enhance your brand. These passionate individuals are the genuine advocates for your offerings. With a keen sense of customer engagement, they infuse a unique level of personalization into every interaction. Many brands overlook as much as 70% of potential contact with customers by only being available during standard business hours, which typically run from 9 AM to 5 PM. With ibbü’s experts available around the clock, you can provide your customers with an authentic and engaging online shopping experience all day, every day. The experts receive compensation based on various plans aligned with your goals, whether that be per conversation or per successful transaction following a discussion. Regardless of the chosen plan, these specialists are motivated to deliver top-notch service consistently. Ibbü effectively addresses the need for continuous, on-demand customer support. With iAdvize, initiating a project and choosing the ideal experts is merely a click away, enabling brands to maximize their customer interaction potential seamlessly.
Description
Sprocket will work closely with your team to scope out your assets and conduct initial reconnaissance. Ongoing change detection monitors shadow IT and reveals it. After the first penetration test, your assets will be continuously monitored and tested as new threats and changes occur. Explore the paths attackers take to expose weaknesses in your security infrastructure. Working with penetration testers is a great way to identify and fix vulnerabilities. Using the same tools that our experts use, you can see how hackers view your organization. Stay informed about any changes to your assets or threats. Remove artificial time limits on security tests. Your assets and networks are constantly changing, and attackers don't stop. Access unlimited retests and on-demand reports of attestation. Stay compliant and get holistic security reports with actionable insights.
API Access
Has API
API Access
Has API
Integrations
Google Analytics
Jira Work Management
MITRE ATT&CK
Salesforce
Zendesk
Integrations
Google Analytics
Jira Work Management
MITRE ATT&CK
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
iAdvize
Founded
2010
Country
France
Website
www.iadvize.com/en/ibbu/
Vendor Details
Company Name
Sprocket Security
Founded
2018
Country
United States
Website
www.sprocketsecurity.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management