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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Failure of technology can lead to business failure. ITRS Geneos gives you peace of mind by monitoring all your processes, applications and infrastructure in real time and alerting you or taking action when there is a problem. Geneos was born in capital markets and investment banking, two of the most challenging environments on the planet. Geneos understands that companies today face the same challenges. We are here to help them. Smarter, better monitoring. Geneos offers smarter monitoring of your infrastructure and applications in cloud, containerized, and orchestrated environments. Geneos offers highly customizable Enterprise-grade solutions that are low latency, secure, and time critical. We provide operational resilience across your complex technology stack to keep the lights on.

Description

Stay ahead of the game and provide your clients with real-time updates to keep them informed and assured. Our advanced monitoring automation takes care of the heavy lifting, allowing you to focus on what truly matters. You can have peace of mind knowing that support is just a call away, whether you need to address helpdesk inquiries or connect directly with your account manager. Everyone in your organization stays informed about the latest developments, ensuring consistent communication. With a status page accessible to the public on any mobile device, users can easily check the latest happenings from anywhere. In today’s world, customers appreciate honesty and transparency; by openly addressing any downtime issues, you can foster a stronger sense of trust. The system is designed to prioritize the most recent updates on the status page, ensuring information is always current. Implementing a proactive strategy minimizes the risk of overwhelming your helpdesk with questions and concerns. Additionally, streamline updates effortlessly by scheduling automatic displays of planned maintenance, making the process stress-free for everyone involved. Ultimately, this approach not only enhances communication but also strengthens your relationship with customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Datadog
Nagios Core
New Relic
PagerDuty
SolarWinds Pingdom
UptimeRobot

Integrations

Datadog
Nagios Core
New Relic
PagerDuty
SolarWinds Pingdom
UptimeRobot

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ITRS Group

Founded

1997

Country

United States

Website

www.itrsgroup.com/products/geneos

Vendor Details

Company Name

Sorry

Country

United Kingdom

Website

www.sorryapp.com

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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