Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Centreon
Crucible
GLPI
Jira
Jira Service Management
Jira Snapshots for Confluence
Jira Work Management
Lansweeper
Microsoft Azure
Odoo
OverSOC
ServiceNav
ServiceNow
SuiteMaster
Tempo Timesheets
VMware vSphere
X (Twitter)
openITCOCKPIT
xMatters

Integrations

Centreon
Crucible
GLPI
Jira
Jira Service Management
Jira Snapshots for Confluence
Jira Work Management
Lansweeper
Microsoft Azure
Odoo
OverSOC
ServiceNav
ServiceNow
SuiteMaster
Tempo Timesheets
VMware vSphere
X (Twitter)
openITCOCKPIT
xMatters

Pricing Details

$0
Free Trial
Free Version

Pricing Details

$0.57 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Combodo

Country

France

Website

www.combodo.com/itop

Vendor Details

Company Name

Adaptavist

Founded

2005

Country

United Kingdom

Website

www.adaptavist.com/products/atlassian-apps/scriptrunner-for-jira

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Alternatives

Alternatives

Device42 Reviews

Device42

Device42, A Freshworks Company
Freshservice Reviews

Freshservice

Freshworks
TM4J Reviews

TM4J

SmartBear
GLPI  Reviews

GLPI

TECLIB