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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity

Description

OpenText Data Express manages the test data environment. It improves test results, lowers testing costs, secures customer data against loss or misuse and enables accelerated delivery. Data Express automates generation of test data environments to reduce elapsed times by up to 80%. By masking sensitive data, test data retains the value for testing and keeps it safe from unauthorized uses. Data Express is a repository for test data knowledge. It provides a variety of management tools that allow test managers to control the generation of test data.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius
Centreon
GLPI
Jira Service Management
Lansweeper
Microsoft Azure
Odoo
OverSOC
ServiceNav
ServiceNow
SuiteMaster
TeemIp
VMware vSphere
openITCOCKPIT

Integrations

Axonius
Centreon
GLPI
Jira Service Management
Lansweeper
Microsoft Azure
Odoo
OverSOC
ServiceNav
ServiceNow
SuiteMaster
TeemIp
VMware vSphere
openITCOCKPIT

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Combodo

Country

France

Website

www.combodo.com/itop

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.microfocus.com/en-us/products/data-express/overview

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

Test Management

Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking

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