Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
IT Retail is the best point-of-sale software for grocery stores, serving thousands of grocers over 26+ years!
Vision
IT Retail is committed in providing simple, effective technology solutions that increase the profitability of grocery retailers
Our Values
Customers and partners hear the truth. We are honest and straightforward. We all have problems. However, we can admit that we were wrong and will resolve it.
We are a group of people who enjoy working together towards a common goal: to create awesome software that solves the problems of grocers and helps them be more profitable.
We delight our customers by providing the best product and services available to grocers. While there may be more features, we are the best when it comes to customer satisfaction.
Innovation is a part of our company's fabric. We do this by being a perpetual learner.
Description
Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.
API Access
Has API
API Access
Has API
Integrations
Aloha Essentials by NCR Voyix
AppCard
BarTender
Blackhawk Network
Cohesion
Freshop
Inmar Intelligence Retail Cloud
Instacart
LocalExpress
Mercato
Integrations
Aloha Essentials by NCR Voyix
AppCard
BarTender
Blackhawk Network
Cohesion
Freshop
Inmar Intelligence Retail Cloud
Instacart
LocalExpress
Mercato
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IT Retail
Founded
1993
Country
United States
Website
www.itretail.com
Vendor Details
Company Name
IRISYS
Founded
1996
Country
United Kingdom
Website
www.irisys.net/queue-management
Product Features
Convenience Store
Deli / Restaurant Management
Employee Management
Fuel Management
Fuel POS
Grocery POS
Inventory Management
Lottery Management
Loyalty Program
Multi-Store
Price Book
Retail Management
Single Store
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue