Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are you a risk or quality manager in search of a powerful solution to your problems? ISO2HANDLE gives you superpowers to control your quality, safety and HR processes. ISO2HANDLE can be used by businesses in any industry.
Our software provides capabilities such as risk and resource management, complaint management (including task management), risk assessment, registrations and notifications, document management (including audits), onboarding, evaluations of employees, expense claims, leave requests, and environmental measures.
You can generate reports with just one click. This makes audits easy.
We are proud to support hundreds of companies around the world from our base in the Netherlands.
Description
The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Workforce Now
Yes
Adyen
Yes
Auth0
Yes
BambooHR
Yes
Basecamp
Yes
Confluence
Yes
Dropbox
Yes
FreshBooks
Yes
Google Drive
Yes
Gusto
Yes
Integrations
ADP Workforce Now
No
Adyen
No
Auth0
No
BambooHR
No
Basecamp
No
Confluence
No
Dropbox
No
FreshBooks
No
Google Drive
No
Gusto
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ISO2HANDLE
Founded
2015
Country
Netherlands
Website
www.iso2handle.nl
Vendor Details
Company Name
At the touch of a button
Founded
2013
Country
United Kingdom
Website
www.optiop.com
Product Features
Quality Management
Audit Management
Yes
Complaint Management
Yes
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
Yes
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
Yes
Maintenance Management
Yes
Risk Management
Yes
Supplier Quality Control
Yes
Training Management
Yes
Risk Management
Alerts/Notifications
Yes
Auditing
Yes
Business Process Control
Yes
Compliance Management
Yes
Corrective Actions (CAPA)
Yes
Dashboard
Yes
Exceptions Management
Yes
IT Risk Management
Yes
Internal Controls Management
Yes
Legal Risk Management
Yes
Mobile Access
Yes
Operational Risk Management
Yes
Predictive Analytics
Yes
Reputation Risk Management
Yes
Response Management
Yes
Risk Assessment
Yes
Product Features
Quality Management
Audit Management
No
Complaint Management
No
Compliance Management
No
Corrective and Preventive Actions (CAPA)
No
Defect Tracking
No
Document Control
No
Equipment Management
No
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No