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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The platform was designed to seamlessly integrate online booking functionalities with the travel agency's existing website. It supports the booking and purchasing of airline tickets from both traditional and budget airlines, along with hotel reservations, train tickets, and car rentals. This tool is ideal for travel agencies that are currently operating online or those looking to establish an online presence. Through partnerships with a variety of aviation suppliers, including GDS systems like Amadeus, Galileo, and Worldspan, as well as hotel networks such as HotelsPro, TripNet, and Merigo, we deliver a comprehensive booking solution. Additionally, the platform accommodates reservations made through the agency's own contracts or those arranged by TravelTECH via the IRS system. Notably, the IRS online booking tool can be easily customized for integration with the agent's website, allowing adjustments in color, layout, and even more sophisticated functional enhancements to suit specific needs. This flexibility ensures that agencies can provide a personalized experience to their clients, further enhancing their service offerings.

Description

Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TravelTECH

Founded

2006

Country

Poland

Website

traveltech.pl/en/

Vendor Details

Company Name

Merkur Systems

Country

Germany

Website

www.merkursoft.de

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations Yes 
Single / Group Reservations No 

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