Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unified communications and collaboration platforms are foundational to many vital business operations. As hybrid work models gain popularity and the expectation for a smooth user experience rises, having reliable uptime, swift issue resolution, and insightful analytics has become increasingly essential. Leverage the insights needed to explore innovative methods of connecting individuals, regardless of their location. It’s crucial that the tools your organization depends on function seamlessly to improve team communication and collaboration. With IR Collaborate, you can maintain open communication channels whether your workforce is on-site or operating remotely. Additionally, minimize helpdesk inquiries and reduce troubleshooting durations with proactive intelligent alerts that foresee issues by analyzing patterns and real-time occurrences, thereby enhancing overall efficiency. This approach not only saves time but also fosters a more connected and engaged workforce.
Description
Gain mastery over your fixed IT assets by overseeing license management, compliance, renewals, and overall expenditure while benefiting from straightforward micro agents and user-friendly software usage reports. You can remotely manage and distribute software to any online PC without relying on a VPN. Ensure your assets are current with patch management solutions tailored for Windows-based tools and any software within your ITIL framework. This system features remote control capabilities, enabling you to access any asset and provide assistance to users in their respective environments from anywhere. Deliver top-tier systems management for your global desktop assets, regardless of their network connectivity status. A thorough asset management system reveals the full extent of your resources, while continuous helpdesk tickets, reports, and audits track the changes made by your end users. Additionally, enterprise notifications facilitate the dissemination of crucial information, monitor feedback, and ensure the safety of your staff, creating a secure and efficient IT environment. By implementing these strategies, you can significantly enhance operational efficiency and asset utilization across your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$3 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
IR
Founded
1988
Country
Australia
Website
www.ir.com/products/collaborate
Vendor Details
Company Name
TriActive
Website
ignitetech.com/softwarelibrary/triactive
Product Features
Network Mapping
Color Codes / Icons
No
Compliance Management
No
Device Auto Discovery
No
Hierarchical Mapping
No
Location-Based Mapping
No
Map Exporting
No
On-Demand Mapping
No
Reporting/Analytics
No
Self-Updating Maps
No
Web Traffic Reporting
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No
Network Troubleshooting
Alerts / Escalation
Yes
Bandwidth Troubleshooting
No
Change Management
No
Configuration Management
Yes
Connectivity Management
No
Data Visualization
Yes
Historical Audit
No
Mobile Network Troubleshooting
No
Network Analysis
Yes
Network Monitoring
Yes
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
Yes
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Server Management
CPU Monitoring
No
Credential Management
No
Database Servers
No
Email Monitoring
No
Event Logs
Yes
History Tracking
No
Patch Management
No
Scheduling
No
User Activity Monitoring
No
Virtual Machine Monitoring
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
No
Server Management
CPU Monitoring
No
Credential Management
No
Database Servers
No
Email Monitoring
Yes
Event Logs
No
History Tracking
Yes
Patch Management
Yes
Scheduling
No
User Activity Monitoring
Yes
Virtual Machine Monitoring
No