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Average Ratings 0 Ratings
Description
Are you looking to expand your business and fully harness the potential it presents? Maximize your capabilities with IQ Business, a comprehensive financial and operational solution designed to provide you with complete oversight of your business's direction. The IQ Business platform equips you with all the essential tools to enhance your operations in both distribution and retail sectors. This worldwide solution grants you a competitive advantage in the international marketplace, featuring real-time forex updates for accounts payable and receivable, alongside tailored reporting capabilities that ensure you maintain constant access and oversight. Additionally, it offers customizable menu shortcuts, a dedicated report server, remote wireless stocktaking, integrated airtime sales, and SMS and email marketing functionalities. You will also benefit from advanced debtor, creditor, and ledger allocations, along with extra and external GRV charges and specialized ordering formulas that adapt to seasonal demands, and even automated purchasing orders for streamlined efficiency. By choosing IQ Business, you are setting your business up for success in the ever-evolving marketplace.
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
API Access
Has API
Integrations
IQ POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$675 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IQ Retail
Founded
1984
Country
South Africa
Website
www.iqretail.co.za/products/iq-business
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management