Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are you looking to expand your business and fully harness the potential it presents? Maximize your capabilities with IQ Business, a comprehensive financial and operational solution designed to provide you with complete oversight of your business's direction. The IQ Business platform equips you with all the essential tools to enhance your operations in both distribution and retail sectors. This worldwide solution grants you a competitive advantage in the international marketplace, featuring real-time forex updates for accounts payable and receivable, alongside tailored reporting capabilities that ensure you maintain constant access and oversight. Additionally, it offers customizable menu shortcuts, a dedicated report server, remote wireless stocktaking, integrated airtime sales, and SMS and email marketing functionalities. You will also benefit from advanced debtor, creditor, and ledger allocations, along with extra and external GRV charges and specialized ordering formulas that adapt to seasonal demands, and even automated purchasing orders for streamlined efficiency. By choosing IQ Business, you are setting your business up for success in the ever-evolving marketplace.
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
No
API Access
Has API
No
Integrations
IQ POS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IQ Retail
Founded
1984
Country
South Africa
Website
www.iqretail.co.za/products/iq-business
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes