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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

INFOCU5 serves as an enhancement to your current workforce, providing flexible and scalable solutions that align with your business demands, allowing you to pay solely for the additional assistance you utilize. Our omnichannel support team offers on-demand sales and service representatives, designed to elevate Customer Lifetime Value (CLV) and Average Order Value (AOV), while also optimizing data and leads, ensuring you only incur costs for actual engagement time. With capabilities spanning voice, messaging, email, and dedicated brand ambassadors, we function as an integral extension of your internal team, faithfully upholding your brand’s vision and messaging while diligently monitoring campaign performance. By merging our advanced enterprise-level contact center software with a global marketplace of customer service and sales agents, we empower businesses to economically engage with their clientele and seamlessly access additional support when necessary. Our marketplace consists of a worldwide network of customer service and sales professionals ready to serve as backup when your internal resources require extra assistance, ensuring that you never miss an opportunity to connect with your customers effectively. Ultimately, INFOCU5 not only enhances your operational efficiency but also allows for a more responsive and agile approach to customer interactions.

Description

Enhance your lead generation efforts by creating a dynamic regional website that showcases all your listings, offices, and agents. Provide every level of your organization with essential tools designed to manage transactions effectively, boost productivity, ensure accountability, foster collaboration, and promote growth. Optimize your operations by gaining control over listing publications, managing teams efficiently, tracking agent performance and activity, monitoring lead response times, developing recruitment marketing materials, and seamlessly transferring agents, agendas, contacts, and listings. Empower your agents to expand their businesses with robust lead, contact, and listing management solutions, including a comprehensive agent productivity dashboard, customizable marketing campaigns for both immediate and long-term engagement, automated follow-ups with potential buyers, synchronized agendas, a user-friendly mobile app, and a manager dedicated to enhancing agent collaboration. In doing so, you not only streamline processes but also create an environment where agents can thrive and achieve their professional goals.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Five9
PayPal
ResponseCRM
Shopify
Slack
WordPress
Zendesk

Integrations

Five9
PayPal
ResponseCRM
Shopify
Slack
WordPress
Zendesk

Pricing Details

$5 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

INFOCU5

Founded

2014

Country

United States

Website

www.infocu5.com/our-software/

Vendor Details

Company Name

Phoenix Software

Country

Canada

Website

www.realestateplatform.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Marketing

Advertising Management
CMA
CRM
Contact Management
Email Marketing
Lead Generation
Listing Management / IDX
Presentation
Reporting / Analytics
SEO
SMS Marketing
Social Media Marketing
Virtual Tour
Website Builder

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