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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Explore an overview of all activities related to your projects, allowing you to easily review recent conversations and assess the status of your tasks in a user-friendly visual format. Monitor the development and activity of your projects closely while checking the progress and status of your tasks and milestones in an intuitive manner. You can manage and oversee time tracking, task status, assignments, progress, discussions, and more at a granular "per task" level, ensuring that milestones and key performance indicators (KPIs) are effectively achieved. A milestone serves as a critical reference point within a project’s timeline, measuring the advancement toward the final objective. Keep a visual record of each task and milestone's progress for every project and collaborator, all presented in a sleek and organized manner. Additionally, you can create an unlimited number of roles within your projects and invite talented individuals to join your team, tailored to the specific skills you desire. This approach not only enhances collaboration but also fosters a clearer understanding of each team member's contributions.

Description

A SIM issue represents a specific type of concern, whether it be a bug, task, feature request, or concept, and is assigned a distinct issue number for tracking purposes. It is essential to implement a thorough method for recognizing and documenting issues that arise throughout the duration of your project. This process involves conveying details such as issue status, category, priority, assigned personnel, and the overall progression of the issue. By doing so, the project team can effectively evaluate the situation, assess its potential impact, and formulate a strategy for resolution. Additionally, it is important to note that issues can be related to multiple projects simultaneously. The Software Issue Manager plays a crucial role by aggregating pertinent information, thereby offering valuable insights regarding the issues at hand. Issue pages typically include several key sections: Affected Projects, which lists all projects linked to a specific issue; Reported By, detailing the team members who first identified the problem, available in Pro and Enterprise editions; Related Issues, which highlights issues connected by their impact and scope, also found in Pro and Enterprise editions; and Participant, which includes team members actively involved in the resolution process, a feature exclusive to Pro and Enterprise editions. This structured approach not only enhances communication among team members but also streamlines the problem-solving process across multiple projects.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$79.99 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

INDIDESK Technologies

Founded

2017

Country

Spain

Website

indidesk.tech/

Vendor Details

Company Name

eMarket Design

Founded

1996

Country

United States

Website

emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/

Product Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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