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Description
Explore an overview of all activities related to your projects, allowing you to easily review recent conversations and assess the status of your tasks in a user-friendly visual format. Monitor the development and activity of your projects closely while checking the progress and status of your tasks and milestones in an intuitive manner. You can manage and oversee time tracking, task status, assignments, progress, discussions, and more at a granular "per task" level, ensuring that milestones and key performance indicators (KPIs) are effectively achieved. A milestone serves as a critical reference point within a project’s timeline, measuring the advancement toward the final objective. Keep a visual record of each task and milestone's progress for every project and collaborator, all presented in a sleek and organized manner. Additionally, you can create an unlimited number of roles within your projects and invite talented individuals to join your team, tailored to the specific skills you desire. This approach not only enhances collaboration but also fosters a clearer understanding of each team member's contributions.
Description
A SIM issue represents a specific type of concern, whether it be a bug, task, feature request, or concept, and is assigned a distinct issue number for tracking purposes. It is essential to implement a thorough method for recognizing and documenting issues that arise throughout the duration of your project. This process involves conveying details such as issue status, category, priority, assigned personnel, and the overall progression of the issue. By doing so, the project team can effectively evaluate the situation, assess its potential impact, and formulate a strategy for resolution. Additionally, it is important to note that issues can be related to multiple projects simultaneously. The Software Issue Manager plays a crucial role by aggregating pertinent information, thereby offering valuable insights regarding the issues at hand. Issue pages typically include several key sections: Affected Projects, which lists all projects linked to a specific issue; Reported By, detailing the team members who first identified the problem, available in Pro and Enterprise editions; Related Issues, which highlights issues connected by their impact and scope, also found in Pro and Enterprise editions; and Participant, which includes team members actively involved in the resolution process, a feature exclusive to Pro and Enterprise editions. This structured approach not only enhances communication among team members but also streamlines the problem-solving process across multiple projects.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$79.99 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
INDIDESK Technologies
Founded
2017
Country
Spain
Website
indidesk.tech/
Vendor Details
Company Name
eMarket Design
Founded
1996
Country
United States
Website
emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/
Product Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management