Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments. Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.

Description

Pinch is an innovative video conferencing platform that features real-time AI voice translation capabilities in more than 30 languages, allowing for smooth communication between speakers of different tongues. It boasts two distinct translation modes: Interpreter Mode, which employs an AI interpreter for improved accuracy and cultural relevance while supporting 38 languages, and Simultaneous Translation, which offers immediate, natural-sounding translations in 32 languages. Participants in a Pinch-enabled video call can easily select their preferred language, allowing them to converse naturally while their speech is instantly translated for others, creating a truly immersive dialogue experience. The platform finds applications across a wide range of industries such as supply chain management, international team collaborations, sales, customer support, professional services, education, and personal interactions, thereby effectively bridging communication gaps in diverse settings. By harnessing advanced technology, Pinch not only facilitates easier conversations but also fosters a greater understanding among individuals from different backgrounds.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Frederick Interpreting Agency

Founded

2026

Country

United States

Website

www.interpretationmanagement.com

Vendor Details

Company Name

Pinch

Founded

2025

Country

United States

Website

startpinch.com

Product Features

Translation Management

Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management

Alternatives

Alternatives

RSI STAR Reviews

RSI STAR

Communistar
WordSynk Reviews

WordSynk

thebigword