Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments. Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.

Description

Jeenie's innovative interpreting platform allows you to connect with a qualified interpreter via video or audio call in just seconds. This on-demand language support is accessible anytime and anywhere. We have reimagined the art of interpreting by merging advanced technology with human-centered design to develop the most versatile and user-friendly interpreting solution available. Jeenie’s HIPAA-compliant platform can be accessed through smartphones, tablets, computers, or even landlines. Additionally, you have the option to invite a Jeenie interpreter to join your telehealth service, accommodating multiple participants in both video and audio sessions while ensuring that your interpreter is part of the conversation. With Jeenie, healthcare providers can rely on comprehensive video and audio support, making it easier to deliver assistance wherever it is required, thus enhancing patient care and communication.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Google Meet
Microsoft Teams
Zoom

Integrations

Google Meet
Microsoft Teams
Zoom

Pricing Details

$199
Free Trial
Free Version

Pricing Details

$2 per minute
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Frederick Interpreting Agency

Founded

2026

Country

United States

Website

www.interpretationmanagement.com

Vendor Details

Company Name

Jeenie

Founded

2018

Country

United States

Website

jeenie.com

Product Features

Translation Management

Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management

Alternatives

Alternatives

RSI STAR Reviews

RSI STAR

Communistar
WordSynk Reviews

WordSynk

thebigword