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Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
Jeenie's innovative interpreting platform allows you to connect with a qualified interpreter via video or audio call in just seconds. This on-demand language support is accessible anytime and anywhere. We have reimagined the art of interpreting by merging advanced technology with human-centered design to develop the most versatile and user-friendly interpreting solution available. Jeenie’s HIPAA-compliant platform can be accessed through smartphones, tablets, computers, or even landlines. Additionally, you have the option to invite a Jeenie interpreter to join your telehealth service, accommodating multiple participants in both video and audio sessions while ensuring that your interpreter is part of the conversation. With Jeenie, healthcare providers can rely on comprehensive video and audio support, making it easier to deliver assistance wherever it is required, thus enhancing patient care and communication.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Meet
Microsoft Teams
Zoom
Pricing Details
$199
Free Trial
Free Version
Pricing Details
$2 per minute
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
Jeenie
Founded
2018
Country
United States
Website
jeenie.com
Product Features
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management