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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments. Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.

Description

IMS stands out as a premier interpreter scheduling management platform. By offering a user-friendly interface, exceptional software, and award-winning technology, IMS streamlines the intricate process of organizing interpreters within healthcare facilities. Its applications have expanded into justice, sports, and corporate environments as well. Our commitment lies in accelerating connections among individuals, enhancing operational efficiency, and fostering better results for both organizations and interpreters. Featuring advanced booking management capabilities designed for coordinators, IMS is also straightforward for interpreters and appreciated by managers. As a centralized hub for efficiency, IMS utilizes secure API technology to ensure that booking requests are seamlessly and safely exchanged between IMS and your electronic medical records (EMRs). Additionally, IMS simplifies the oversight of incoming invoices from suppliers, ensuring due diligence through instant invoice reconciliation, which ultimately supports financial accountability. This comprehensive approach makes IMS an invaluable asset across various sectors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Interpreter IO No 

Integrations

Interpreter IO Yes 

Pricing Details

$199
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Frederick Interpreting Agency

Founded

2026

Country

United States

Website

www.interpretationmanagement.com

Vendor Details

Company Name

Primaxis

Founded

1995

Country

Australia

Website

info.ims.online/

Product Features

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation No 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

Product Features

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop No 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records Yes 
Patient Scheduling No 
Physician Management No 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling Yes 

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