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Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
IMS stands out as a premier interpreter scheduling management platform. By offering a user-friendly interface, exceptional software, and award-winning technology, IMS streamlines the intricate process of organizing interpreters within healthcare facilities. Its applications have expanded into justice, sports, and corporate environments as well. Our commitment lies in accelerating connections among individuals, enhancing operational efficiency, and fostering better results for both organizations and interpreters. Featuring advanced booking management capabilities designed for coordinators, IMS is also straightforward for interpreters and appreciated by managers. As a centralized hub for efficiency, IMS utilizes secure API technology to ensure that booking requests are seamlessly and safely exchanged between IMS and your electronic medical records (EMRs). Additionally, IMS simplifies the oversight of incoming invoices from suppliers, ensuring due diligence through instant invoice reconciliation, which ultimately supports financial accountability. This comprehensive approach makes IMS an invaluable asset across various sectors.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Interpreter IO
Pricing Details
$199
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
Primaxis
Founded
1995
Country
Australia
Website
info.ims.online/
Product Features
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management
Product Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling