Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
IMS stands out as a premier interpreter scheduling management platform. By offering a user-friendly interface, exceptional software, and award-winning technology, IMS streamlines the intricate process of organizing interpreters within healthcare facilities. Its applications have expanded into justice, sports, and corporate environments as well. Our commitment lies in accelerating connections among individuals, enhancing operational efficiency, and fostering better results for both organizations and interpreters. Featuring advanced booking management capabilities designed for coordinators, IMS is also straightforward for interpreters and appreciated by managers. As a centralized hub for efficiency, IMS utilizes secure API technology to ensure that booking requests are seamlessly and safely exchanged between IMS and your electronic medical records (EMRs). Additionally, IMS simplifies the oversight of incoming invoices from suppliers, ensuring due diligence through instant invoice reconciliation, which ultimately supports financial accountability. This comprehensive approach makes IMS an invaluable asset across various sectors.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Interpreter IO
No
Pricing Details
$199
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
Primaxis
Founded
1995
Country
Australia
Website
info.ims.online/
Product Features
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Workflow Management
No
Product Features
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
Yes
Drag & Drop
No
Facility Scheduling
No
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
No
Physician Management
No
Recurring Appointments
Yes
Self Service Portal
No
Staff Scheduling
Yes