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Description

Healthcare providers can now respond to patient inquiries while moving between the hospital and clinic, eliminating missed calls and delays in care. Patients can receive answers to their questions instantly through a secure messaging platform, enhancing real-time communication without the need for staff to leave their desks to consult with colleagues. With features such as individual read notifications, you can ensure that important messages are acknowledged, whether preparing for an upcoming staff meeting or dealing with system downtime. Introducing IM Your Doc, an innovative health application that seamlessly connects you to your physician. This platform offers secure, real-time messaging for healthcare professionals, patients, and associated services. For physicians, it presents an affordable, high-value software solution that’s easy to implement, reduces re-admissions, and boosts overall patient satisfaction. Additionally, it enhances productivity and streamlines workflow, ultimately contributing to a more positive experience for your patients. With IM Your Doc, communication in healthcare is transformed, making it simpler and more efficient for everyone involved.

Description

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
JSON
Metasys
NextGen Healthcare EHR
OAuth
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Integrations

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
JSON
Metasys
NextGen Healthcare EHR
OAuth
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IM Your Doc

Country

United States

Website

www.imyourdoc.com/whole-practice-communication/

Vendor Details

Company Name

Spok

Founded

1984

Country

United States

Website

www.spok.com

Product Features

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives