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Average Ratings 13 Ratings

Total
ease
features
design
support

Description

We serve as your intelligent solution for overseeing maintenance and service orders, ensuring you never overlook necessary upkeep. With our user-friendly digital platform, you can efficiently handle machinery, service requests, field teams, and much more, whether on the web or mobile. Our expertise in service order management is unparalleled, leading you into the era of digital transformation. Experience a streamlined, organized, and digitized operating system that enhances the quality and productivity of your services. You can craft customized checklists tailored to your specific needs, bidding farewell to traditional spreadsheet management. Our centralized maintenance control plan (PCM | PMP) offers automated and visual oversight of all operations. Take command of your corrective, preventive, and even predictive maintenance with the integration of IoT technology. Automatic notifications ensure that you are alerted via email, interactive maps, or alert panels when maintenance is due. Additionally, manage each item on your service plan individually, making it easier to stay on track. Our IoT remote hour meter allows you to seamlessly update the hour meters for air compressors, generators, pumps, and other equipment, enhancing operational efficiency further. Embrace the future of maintenance management with us!

Description

NewWaySERVICE is an online service order software to manage requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your type of enterprise. Any kind of requests can be managed using NewWaySERVICE such as service, repair or maintenance requests. NewWaySERVICE allows you to track each service request (work order), from start to finish, and keep a record of the amount of time each of your technicians has spent on it. Of course, our software includes all main modules you would need to properly manage your service department such as Work orders, Equipment, Customers, Planning, Inventory, Service contracts and Guarantees, Web portal, etc. You can create a free trial account at NewWaySERVICE.com and start using it right away.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online

Integrations

QuickBooks Online

Pricing Details

$74.80 per month
Free Trial
Free Version

Pricing Details

$27/month/user or less
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

INOVAR.TECH

Founded

2018

Country

Brazil

Website

ILIOT.TECH

Vendor Details

Company Name

OroLogic Inc.

Founded

1996

Country

Canada

Website

www.NewWaySERVICE.com

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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