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Description
ICTCore is an open source, developer-friendly unified communications framework that empowers developers and integrators to rapidly create ICT applications using familiar development tools and languages. The framework supports building various communication-based applications such as Auto Attendant, Fax to Email, and Click to Call, allowing businesses to automate and streamline their communication workflows. Users can program custom business logic to control and orchestrate incoming and outgoing communication instances, making ICTCore highly flexible. With a primary focus on integration and automation, ICTCore acts as a common server-side backend for computer telephony integration (CTI) projects. Its modular design lets developers extend the framework to create new communication solutions that fit their unique requirements and existing infrastructure. The open source nature encourages collaboration and customization. ICTCore reduces development time while increasing communication system efficiency. It is ideal for organizations seeking a scalable platform for unified communications innovation.
Description
Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Marketo Engage
No
BambooHR
No
Greenhouse
No
HireRight
No
Jira
No
Mailchimp
No
Microsoft Dynamics GP
No
Oracle Sales
No
SAP CRM
No
Sage 50
No
Integrations
Adobe Marketo Engage
Yes
BambooHR
Yes
Greenhouse
Yes
HireRight
Yes
Jira
Yes
Mailchimp
Yes
Microsoft Dynamics GP
Yes
Oracle Sales
Yes
SAP CRM
Yes
Sage 50
Yes
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ICTInnovations
Founded
2006
Country
Pakistan
Website
www.ictcore.org
Vendor Details
Company Name
Syniverse
Founded
1987
Country
United States
Website
www.syniverse.com/products/cpaas-concierge