Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ICTCore is an open source, developer-friendly unified communications framework that empowers developers and integrators to rapidly create ICT applications using familiar development tools and languages. The framework supports building various communication-based applications such as Auto Attendant, Fax to Email, and Click to Call, allowing businesses to automate and streamline their communication workflows. Users can program custom business logic to control and orchestrate incoming and outgoing communication instances, making ICTCore highly flexible. With a primary focus on integration and automation, ICTCore acts as a common server-side backend for computer telephony integration (CTI) projects. Its modular design lets developers extend the framework to create new communication solutions that fit their unique requirements and existing infrastructure. The open source nature encourages collaboration and customization. ICTCore reduces development time while increasing communication system efficiency. It is ideal for organizations seeking a scalable platform for unified communications innovation.

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Adobe Marketo Engage No 
BambooHR No 
Greenhouse No 
HireRight No 
Jira No 
Mailchimp No 
Microsoft Dynamics GP No 
Oracle Sales No 
SAP CRM No 
Sage 50 No 
Salesforce No 
Workday Extend No 
Zendesk No 
Zoho CRM No 

Integrations

Adobe Marketo Engage Yes 
BambooHR Yes 
Greenhouse Yes 
HireRight Yes 
Jira Yes 
Mailchimp Yes 
Microsoft Dynamics GP Yes 
Oracle Sales Yes 
SAP CRM Yes 
Sage 50 Yes 
Salesforce Yes 
Workday Extend Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ICTInnovations

Founded

2006

Country

Pakistan

Website

www.ictcore.org

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

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