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Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
Description
Teya serves as a comprehensive payment and business-management solution specifically designed for small to medium enterprises, particularly those with physical locations, service providers, and local vendors. It offers innovative card-payment options, ranging from Android-operated terminals to contactless payment methods, along with essential features for managing settlements, accounting, business banking, and sales tracking. Through its mobile and web application, merchants can easily convert their smartphones into card processing devices, facilitating the acceptance of contactless payments while managing transactions, monitoring real-time analytics, and obtaining quick access to settlement reports and cash flow insights. Additionally, Teya allows merchants to establish a “Teya Business Account,” which includes the provision of up to three physical debit cards, multiple virtual cards, free bank transfers, direct debits, and a 0.5% cashback on card expenditures, thus integrating payment processing with financial management seamlessly in one unified platform. This holistic approach not only simplifies transactional operations but also empowers business owners to keep a closer eye on their financial health.
API Access
Has API
API Access
Has API
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$51.97 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Vendor Details
Company Name
Teya
Founded
2019
Country
United Kingdom
Website
www.teya.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture