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Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
Description
Our inventory management system is designed to enhance your store's inventory operations, facilitating a range of activities including purchasing, raw material allocation, tracking of finished goods and their expiration, managing transfers between multiple locations, labeling products, calculating profits, and creating bundles. You can also monitor customer interactions, maintain comprehensive customer records, issue loyalty cards, manage credits and debits, and automate birthday notifications while sending bulk SMS and emails. The integrated point-of-sale system is user-friendly, allowing you to easily generate and post invoices, manage loyalty programs, handle returns, and accept various payment methods over different timeframes. You can add and automatically depreciate assets, record daily operational expenses, and keep track of your profit and loss statements alongside your balance sheet seamlessly. Additionally, you can manage taxes and payments to suppliers efficiently. Access your dashboard to review business reports, oversee sales, monitor inventory levels, and manage cash flow across multiple stores. Prices can be updated remotely, and you can keep track of e-commerce orders without hassle, ensuring that your business runs smoothly.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Vendor Details
Company Name
Store Harmony
Founded
2011
Country
Nigeria
Website
storeharmony.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce