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Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
Description
Each year, we handle billions of payments for our clients with precision and efficiency, making the Direct Debit process as seamless as it should be. This reliability is what makes us the preferred option for businesses that prioritize accurate payment handling. SmartDebit stands out as one of the UK's foremost and most reputable Direct Debit bureaux, focusing on prompt and effective payment processing. We assist a diverse array of clients including utilities, insurance companies, IT service providers, educational institutions, charities, and various subscription-based businesses in ensuring they receive the correct payments. Our adherence to stringent FCA safeguarding regulations guarantees the protection of our customers' funds. Unlike many bureaux that rely on a single server without a backup, SmartDebit prioritizes the utmost security for sensitive customer data. With our ISO 27001:2013 certification, you can trust that your information is managed with the highest standards of security and integrity. Additionally, we continually strive to enhance our services, ensuring that we remain at the forefront of the payment processing industry.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Vendor Details
Company Name
SmartDebit
Country
United Kingdom
Website
www.smartdebit.co.uk
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture