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Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
Description
Payment Labs delivers a comprehensive fintech solution designed to facilitate fast, secure, and cost-effective payments worldwide for industries including esports, collegiate athletics, content creation, and business services. With multi-currency support in over 180 countries and a variety of payout methods such as instant transfers, bank wires, and digital wallets, the platform enables seamless global transactions at low, flat-rate fees. Automated tax compliance and KYC/AML verification streamline the payment process while ensuring regulatory adherence. The platform supports large-scale payouts to athletes, gamers, student athletes, artists, and contractors with features that simplify onboarding and accelerate payment times. Trusted by industry leaders like Microsoft, Ubisoft, and the X Games, Payment Labs has proven its reliability and efficiency in handling complex payment workflows. It offers dedicated customer support, handling payment issues such as incomplete banking information and returned payments. Businesses benefit from transparent pricing, no hidden fees, and reduced operational burdens. Payment Labs empowers organizations to focus on growth by automating payments and tax form collections at scale.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Excel
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$500/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Vendor Details
Company Name
Payment Labs
Founded
2019
Country
United States
Website
paymentlabs.io
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture