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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.

Description

Receive payments for sales conducted over the phone or through mail. Our virtual terminal enables you to handle credit and debit card transactions for offline sales without requiring a website or point-of-sale (POS) system. When an order is received via mail or phone, you can swiftly process payments using a credit or debit card. There's no need for coding, additional software, or specialized equipment—just a web browser will suffice. All activities performed through the Virtual Terminal are documented in your PayPal reports. To get started, sign in to your PayPal Business account using your web browser and access the Virtual Terminal from your dashboard or the Business Tools section. You can utilize the optional Quick Order form to streamline the process. This allows you to include shipment or delivery addresses and any other necessary contact information. After processing the transaction, you have the option to send an email receipt, as well as print out a pre-populated packing slip and a PayPal Shipping label. Once the transaction is approved, the funds are typically deposited into your account within minutes, and the details of the transaction will be reflected in your Activity reports and other documentation. This efficient system ensures that you can manage sales seamlessly, enhancing your business operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Invoice Fly
Microsoft Excel
PayPal

Integrations

Invoice Fly
Microsoft Excel
PayPal

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ICS Flow

Founded

2002

Country

South Africa

Website

icsflow.com

Vendor Details

Company Name

PayPal

Founded

1998

Country

United States

Website

www.paypal.com/us/business/accept-payments/virtual-terminal

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Credit Card Processing

Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance

Alternatives

Alternatives

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