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Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
Description
OPplus serves as a comprehensive smart banking solution seamlessly integrated with Microsoft Dynamics 365 Business Central, streamlining the management of incoming and outgoing payments through automated imports of bank statements and payment advice. It efficiently reconciles outstanding entries based on customizable account rules and allows for the generation of payment proposals and files in a variety of formats. With OPplus, users can easily view both open and settled transactions across general ledger, customer, or vendor accounts, and they have the ability to settle balances using open-entry posting mode, which includes options for retroactive reporting. The software automates payment imports, accommodating CSV imports, managing returned direct debits, handling partial payments, and integrating with various payment providers, while also offering customizable payment exports that support SEPA and ISO file formats, direct-debit mandate management, and configurations for international transactions. In addition, OPplus provides extra modules that feature detailed lists and reports, ensuring audit-ready transaction histories and facilitating the creation of VAT advance-return files along with adjustments to account schemes. This makes OPplus an essential tool for businesses seeking to enhance their financial operations through improved automation and reporting capabilities.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Google Sheets
Microsoft Dynamics 365 Business Central
Integrations
Microsoft Excel
Google Sheets
Microsoft Dynamics 365 Business Central
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Vendor Details
Company Name
Continia
Founded
2009
Country
Denmark
Website
www.continia.com/solutions/opplus/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Financial Management
Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management