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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ICEFLO Runbook Management (RBM) is an innovative solution built on the ServiceNow® platform that modernizes runbook processes for operational resilience. By replacing manual spreadsheets, RBM centralizes event runbooks, facilitates detailed event and task planning, and offers a comprehensive overview of interconnected runbooks. It integrates seamlessly with other ServiceNow® capabilities, enabling real-time issue tracking and resolution, and providing role-based personalized content for users. RBM helps organizations manage risk, avoid service outages, and comply with regulatory requirements through efficient change and incident management.

Description

StackPilot is a next-generation incident response solution designed to reduce engineering toil and accelerate bug resolution. Acting as an AI-powered copilot, it plugs into your monitoring and logging ecosystem to immediately act on alerts. When issues occur, StackPilot cross-references code commits, stack traces, and system data to identify root causes with precision. It then auto-generates a pull request containing a recommended fix, saving engineers countless hours of manual debugging. Beyond incident resolution, the platform builds real-time incident timelines and turns troubleshooting steps into standardized runbooks for future use. Setup takes just minutes, requiring only a GitHub and monitoring tool connection. The platform is built with privacy-first principles—your data never leaves your environment and is not used for AI training. Teams using StackPilot benefit from reduced mean time to resolution (MTTR), stronger reliability, and higher developer productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

ServiceNow

Integrations

ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agenor Technology

Founded

2019

Country

United Kingdom

Website

www.iceflo.com

Vendor Details

Company Name

StackPilot

Founded

2025

Website

www.stack-pilot.com

Product Features

Product Features

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