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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ICEFLO Runbook Management (RBM) is an innovative solution built on the ServiceNow® platform that modernizes runbook processes for operational resilience. By replacing manual spreadsheets, RBM centralizes event runbooks, facilitates detailed event and task planning, and offers a comprehensive overview of interconnected runbooks. It integrates seamlessly with other ServiceNow® capabilities, enabling real-time issue tracking and resolution, and providing role-based personalized content for users. RBM helps organizations manage risk, avoid service outages, and comply with regulatory requirements through efficient change and incident management.

Description

Store, optimize, and safeguard your essential applications and data through managed hosting at a premier global data center or at your preferred location. This service offers a scalable, hands-off infrastructure designed to adapt as your business grows. Your critical applications and data are fine-tuned for both performance and dependability, with proactive monitoring in place to maintain security and operational continuity. Acquire the necessary hardware, power, and bandwidth now, with the flexibility to incorporate additional services as your organization expands. Enjoy the reassurance that comes from redundant systems, layered security measures, and round-the-clock monitoring. By utilizing managed hosting, you can eliminate the capital and operational costs related to running and staffing an in-house data center. Additionally, a dedicated customer service manager is at your disposal, ensuring 24/7 support with rapid response times. The service employs a runbook-based methodology and offers trend analysis alongside engineering consulting to enhance your operational efficiency. This holistic approach not only meets your current needs but also prepares your enterprise for future challenges.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Lumen Cloud
ServiceNow

Integrations

Lumen Cloud
ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agenor Technology

Founded

2019

Country

United Kingdom

Website

www.iceflo.com

Vendor Details

Company Name

Lumen

Founded

2020

Country

United States

Website

www.lumen.com/en-us/managed-it-services/managed-hosting-services.html

Product Features

Product Features

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