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Description

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Description

Envision a scenario where you could effortlessly access all the insights you once had, or effortlessly bring to mind every detail from your past interactions without the hassle of scrolling or searching. Your personal AI serves as a digital archive of your life, containing a wealth of information about your experiences. From organizing future gatherings with friends to summarizing work discussions, everything is automatically indexed and easily retrievable through simple conversations. Unlike standard AI systems that rely on generic data, your Personal AI is uniquely tailored to your individual experiences and communications, ensuring it remains distinctly yours. With features like Personal AI Copilot and Autopilot, you'll never overlook a crucial message or memorable moment again. Designed for smooth and continuous connectivity, your personal AI allows you to stay engaged in group chats or effortlessly share updates with loved ones by crafting detailed messages drawn from your rich tapestry of memories accumulated over time. This innovation not only enhances communication but also deepens your connections with those around you.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Activepieces
Avaya Experience Platform
Blueworx
Gmail
Google Drive
IBM ILOG CPLEX Optimization Studio
IBM Watson
IBM Watson Discovery
IBM Z
IBM watsonx.ai
IBM watsonx.ai Agent Builder
Intercom
Microsoft Outlook
NICE CXone Mpower
Salesforce Sales Cloud
Twilio Flex
UneeQ
Zendesk
storm Cloud Contact Center
voximplant

Integrations

Activepieces
Avaya Experience Platform
Blueworx
Gmail
Google Drive
IBM ILOG CPLEX Optimization Studio
IBM Watson
IBM Watson Discovery
IBM Z
IBM watsonx.ai
IBM watsonx.ai Agent Builder
Intercom
Microsoft Outlook
NICE CXone Mpower
Salesforce Sales Cloud
Twilio Flex
UneeQ
Zendesk
storm Cloud Contact Center
voximplant

Pricing Details

$140 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-assistant

Vendor Details

Company Name

Personal AI

Founded

2020

Country

United States

Website

www.personal.ai/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Alternatives

Alternatives

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