Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
IBM® Netcool® Operations Insight, enhanced by AI and machine learning, significantly minimizes event noise by automatically categorizing related events and offering pertinent context for quicker resolutions, enabling you to operate more efficiently. It presents a unified perspective across local, cloud, and hybrid settings while delivering actionable insights into the performance of services alongside their dynamic network and IT infrastructures. With this tool, you can modernize and streamline your IT operations, gaining deeper insight into rapidly changing environments, and it also supports containerized deployment on IBM Cloud Private for added flexibility and scalability. This integration of advanced technologies not only simplifies workflows but also empowers teams to respond more proactively to emerging challenges.
Description
A centralized approach driven by AI and machine learning is designed to handle vast quantities of IT-related data sourced from various platforms. This approach enhances the responsiveness of multiple teams to outages and performance issues while ensuring seamless interaction with IT service management technologies. By employing AIOps, organizations can effectively address daily IT operational challenges on a large scale, utilizing a range of advanced techniques such as machine learning, network science, combinatorial optimization, and additional computational methods. AIOps equips enterprises to manage an extensive array of IT management tasks, which includes intelligent alerting, correlating alerts, escalating alerts, automating remediation, investigating root causes, and optimizing capacity. Implementing a structured framework enables the proactive refinement of processes, resources, personnel, information, and communication channels. Continuous oversight and optimization of operations are essential, allowing for 24/7 management of IT functions. Additionally, establishing effective processes helps minimize the disruptive noise that often accompanies incident occurrences, ultimately leading to a more streamlined IT environment. This comprehensive strategy can significantly enhance overall operational efficiency and reliability.
API Access
Has API
No
API Access
Has API
No
Integrations
Infraon Infinity
No
JSON
No
Origina
Yes
TierOne Service Assurance
Yes
Integrations
Infraon Infinity
Yes
JSON
Yes
Origina
No
TierOne Service Assurance
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/us-en/marketplace/it-operations-management
Vendor Details
Company Name
Infraon
Founded
2021
Country
United States
Website
infraon.io/infraon-aiops.html
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No