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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A comprehensive incident and emergency management system designed for routine operations as well as crisis scenarios. This command, control, and communication (C3) framework leverages advanced data analytics alongside social and mobile technologies to enhance the coordination and integration of preparation, response, recovery, and mitigation efforts for everyday incidents, emergencies, and disasters. IBM collaborates with government agencies and public safety organizations across the globe to deploy innovative public safety technology solutions. Effective preparation strategies utilize the same tools to address routine community incidents, enabling a seamless transition to crisis response. This established familiarity allows first responders and C3 personnel to engage swiftly and intuitively in various phases of response, recovery, and mitigation without relying on specialized documentation or systems. Furthermore, this incident and emergency management solution synthesizes and aligns multiple information sources, creating a dynamic, near real-time geospatial framework that supports a unified operational view for all stakeholders involved. By doing so, it enhances situational awareness and fosters more efficient communication during critical events.

Description

Introducing Lateral's cutting-edge automation software designed for government and council operations, featuring capabilities in case management, credit control, debt recovery, CRM, and collections. Our primary mission is to safeguard your most precious resource: time. Recognizing that time is a finite resource, we advocate for a future where individuals focus on tasks that require human ingenuity and insight, leaving repetitive processes to automated solutions. By enhancing the efficiency of business operations for numerous enterprises, public institutions, legal firms, and various organizations worldwide, we automate tedious manual tasks and optimize system usability to reduce the time needed for operators to engage with the software. Lateral provides a versatile system that serves a multitude of functions, offering advanced CRM and case management solutions tailored for legal, governmental, financial sectors, contact centers, and collections departments. Our workflow automation solutions are designed to simplify and streamline processes, and our expert consultants are available to assist in credit control, debt recovery, and enforcement strategies. Ultimately, Lateral empowers your organization to maximize productivity while minimizing operational bottlenecks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apache Spark
Hadoop

Integrations

Apache Spark
Hadoop

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/analytics/nz/en/industry/government/emergency-management.html

Vendor Details

Company Name

Lateral Technology

Country

United Kingdom

Website

getlateral.com

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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