Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Founded in 2011, Hvantage specializes in offering a wide range of technology and operational services. The company boasts a dedicated team of over 200 skilled technologists, operational associates, and leaders who cater to client needs through web, mobile, enterprise, data solutions, and operational support. With its headquarters in Los Angeles, USA, Hvantage also maintains an offshore development center in Indore, India. As a proud member of the esteemed DCNPL Group, which is involved in the high technology sector, Hvantage Technologies Inc. is committed to delivering outstanding software solutions and support services through an effective onsite and offshore engagement approach. Our team collectively holds decades of experience in outsourcing and offshoring, ensuring high-quality service delivery. The culture at Hvantage is centered around quality, customer satisfaction, and collaboration, fostering an environment where employees are encouraged to create value and seize opportunities for personal and professional growth. This commitment to innovation and excellence is what sets Hvantage apart in the competitive technology landscape.
Description
Experience flawless phone conversations on every call with our innovative Perfect Pitch Soundboard technology. Our Hosted Contact Center Suite seamlessly integrates with Perfect Pitch, allowing you to handle all your communications from a single platform. By creating Ready Responses that can be reused effectively, you can significantly boost your call center's sales conversion rates. These challenges become even more pronounced when taking economic conditions into account. Operating a call center internally can incur substantial expenses, as businesses must allocate resources for a physical location, recruit and train agents, and invest in essential software. This financial burden explains why a significant number of companies opt to outsource their call center operations. Outsourcing, particularly to offshore centers, offers a cost-effective solution, enabling your organization to redirect those savings towards initiatives that align with its core values and long-term objectives while enhancing profitability. However, it is important to acknowledge that there are compromises involved in this decision-making process. Balancing cost savings with quality service is essential for achieving optimal results.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$6.25 per hour
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hvantage Technologies
Founded
2011
Country
United States
Website
www.hvantagetechnologies.com
Vendor Details
Company Name
Perfect Pitch Technology
Founded
2009
Country
United States
Website
perfectpitchtech.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No