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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Founded in 2011, Hvantage specializes in offering a wide range of technology and operational services. The company boasts a dedicated team of over 200 skilled technologists, operational associates, and leaders who cater to client needs through web, mobile, enterprise, data solutions, and operational support. With its headquarters in Los Angeles, USA, Hvantage also maintains an offshore development center in Indore, India. As a proud member of the esteemed DCNPL Group, which is involved in the high technology sector, Hvantage Technologies Inc. is committed to delivering outstanding software solutions and support services through an effective onsite and offshore engagement approach. Our team collectively holds decades of experience in outsourcing and offshoring, ensuring high-quality service delivery. The culture at Hvantage is centered around quality, customer satisfaction, and collaboration, fostering an environment where employees are encouraged to create value and seize opportunities for personal and professional growth. This commitment to innovation and excellence is what sets Hvantage apart in the competitive technology landscape.

Description

Experience flawless phone conversations on every call with our innovative Perfect Pitch Soundboard technology. Our Hosted Contact Center Suite seamlessly integrates with Perfect Pitch, allowing you to handle all your communications from a single platform. By creating Ready Responses that can be reused effectively, you can significantly boost your call center's sales conversion rates. These challenges become even more pronounced when taking economic conditions into account. Operating a call center internally can incur substantial expenses, as businesses must allocate resources for a physical location, recruit and train agents, and invest in essential software. This financial burden explains why a significant number of companies opt to outsource their call center operations. Outsourcing, particularly to offshore centers, offers a cost-effective solution, enabling your organization to redirect those savings towards initiatives that align with its core values and long-term objectives while enhancing profitability. However, it is important to acknowledge that there are compromises involved in this decision-making process. Balancing cost savings with quality service is essential for achieving optimal results.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6.25 per hour
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hvantage Technologies

Founded

2011

Country

United States

Website

www.hvantagetechnologies.com

Vendor Details

Company Name

Perfect Pitch Technology

Founded

2009

Country

United States

Website

perfectpitchtech.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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