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Description
The Hume Audio Decisions API serves as a cloud-based solution tailored for developers focused on creating voice applications and teams analyzing sound and speech. This API processes audio recordings along with optional contextual information and user-generated inquiries, delivering structured probabilities for potential answers. The range of questions spans observable audio characteristics, such as the count of speakers and the presence of background noise, in addition to subjective assessments regarding tone, empathy, clarity, naturalness, and frustration levels. With these insights, teams can effectively evaluate support calls, assess the performance of voice agents and text-to-speech systems, label speech datasets, contrast different recordings, and pinpoint instances for escalation or further model training. This API seamlessly integrates as a decision-making layer with existing speech recognition and voice generation systems, enabling developers to incorporate its analytical scores and probabilities into their unique workflows. Access to the API is granted through Hume, and the pricing structure is determined by the number of audio clips, questions, and contextual tokens submitted. Additionally, the API's versatility allows for a wide range of applications in various industries, enhancing the overall user experience and operational efficiency.
Description
The Decisions API is designed to transform both text and images into structured decisions that applications can utilize, processing inputs approximately ten times faster than the Responses API. Developers must provide a model along with shared input evidence and one or more questions that outline the evaluation criteria, after which the API delivers organized answers suitable for tasks like content classification, request routing, work prioritization, or making decisions based on defined thresholds. It accommodates three types of questions: predicate, which assesses whether a condition holds true and yields a probability ranging from 0 to 1; choice, which chooses a single value from a predetermined set and provides the associated probabilities and confidence levels; and score, which measures an input against a set of ordered rubric levels to return a probability-weighted score. The system is versatile in that it can process inputs as plain text or as user messages that include both text and images, making it effective for evaluating various scenarios such as identifying visible product damage, determining request intent, classifying document types, assessing issue severity, or evaluating answer relevance. This capability empowers developers to create more responsive and intelligent applications tailored to user needs.
API Access
Has API
Yes
API Access
Has API
Yes
Pricing Details
$0.47/1M tokens
Usage costs $0.47 per 1 million input tokens, with no commitment. An organization receives a 1-million-input-token trial credit after access is granted. Enterprise plans offer volume pricing and deployment in a VPC, on premises, or in country.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hume AI
Founded
2021
Country
United States
Website
www.hume.ai/products/decision-model-api
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
developers.openai.com/api/docs/guides/decisions