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Description
Houseguide is an innovative digital guidebook platform designed specifically for short-term rental hosts, facilitating an enhanced guest experience while simplifying property management tasks. This platform enables hosts to craft detailed, customizable guidebooks that can be accessed via a straightforward link, eliminating the need for app downloads. Guests benefit from round-the-clock access to vital information, which includes user-friendly video tutorials for various appliances, handpicked local attraction recommendations, dining and shopping tips, and vital details about their stay, from check-in processes to house rules. Additionally, hosts can increase their income potential through an integrated Shop feature within the guidebooks, where they can offer personalized services and products like late check-outs, snacks, or bike rentals, all managed through secure Stripe transactions. For property managers who handle numerous listings, Houseguide simplifies their operations by allowing for the quick duplication of guidebooks, making it easy to set up consistent information across all properties. This efficiency not only saves time but also enhances the overall guest experience, making every stay memorable.
Description
An extensive work order management system is in place to monitor the lifecycle of work orders through various phases such as reported, in progress, completed, billed, and archived. This system seamlessly connects with owner statements, the checks payable system, and the general ledger, ensuring efficient task completion. Additionally, the Resort Management System (RMS) serves as a comprehensive software solution for managing short-term vacation rentals. This robust, web-based platform effectively oversees the operations of your vacation rental business, featuring real-time online reservation booking, website integration, collaborative partnerships with platforms like HomeAway and TripAdvisor through FlipKey, trust accounting for rentals, accounting for owner units, and work order maintenance tracking and billing. Furthermore, it offers management for guest services, unlimited email correspondence with guests, integrated credit card processing, travel insurance options, and a plethora of other features designed to enhance the rental experience and streamline operations. Ultimately, RMS is designed to empower property managers, ensuring they can efficiently meet the needs of both owners and guests alike.
API Access
Has API
API Access
Has API
Integrations
Airbnb
Booking.com
FlipKey
Stripe
Tripadvisor
Tripping
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Houseguide
Country
United States
Website
www.houseguideapp.com
Vendor Details
Company Name
Advanced Management Systems
Founded
1984
Country
United States
Website
www.vacationrentalsoftware.com/software/overview
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
