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Description
Hoteza web enhances guest safety by reducing direct interactions with hotel personnel, enabling guests to communicate their preferences, needs, or inquiries via chat. The platform includes features such as PMS guest profile synchronization, personalized app links, and guest billing, along with seamless integration into service optimization systems and room controls. Guests can effortlessly schedule cleaning services, request extra pillows, or reserve a table at the hotel restaurant while also checking the availability of the SPA center. In addition to conveniently displaying check-out details, including the bill, the system allows guests to bypass lengthy queues at reception through a quick check-out feature. Communication with hotel staff is also streamlined via a built-in messenger, ensuring prompt responses to any questions guests may have. Furthermore, QR codes can be strategically placed on printed and digital materials throughout the hotel, such as at the front desk, inside elevators, or on key card holders, providing guests with easy access to essential services and information. This innovative approach reinforces a safe and efficient hotel experience for all visitors.
Description
ZAFIRO TV provides an all-encompassing IPTV solution aimed at elevating the guest experience in the hospitality industry. With a fully customizable interface that can be tailored to reflect the hotel's branding, it grants guests access to an extensive variety of entertainment options, such as live TV channels, on-demand content, and popular streaming services. The system is designed to seamlessly integrate with numerous devices, allowing guests to effortlessly stream their own content to the televisions in their rooms. Utilizing a cloud-based infrastructure on Amazon Web Services (AWS), ZAFIRO TV prioritizes scalability, dependability, and security for its users. Moreover, it includes centralized management tools for hotel personnel, facilitating straightforward content updates and effective system monitoring. Among its additional features are personalized welcome messages, easy access to hotel services, and opportunities for generating extra revenue through targeted promotions and in-room purchases. Designed to be compatible with various network setups, ZAFIRO TV ultimately aims to create a more enjoyable and convenient stay for guests while providing hotels with valuable resources. This innovative system stands out by offering an enhanced level of interaction between guests and hotel services.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Hoteza
Website
hoteza.app
Vendor Details
Company Name
Entertainment Solutions
Founded
2006
Country
Spain
Website
www.zafiro.tv/en/iptv/
