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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The evolution of hospitality technology is marked by simplicity, security, and mobility, with a property management system that is relied upon by more than 2,500 properties worldwide. Key features enhance operational efficiency and boost revenue, allowing for increased earnings while reducing costs through an all-in-one solution. The implementation process is agile and streamlined, with a dedicated team available to support all products. Users can easily add or remove features as needed, taking advantage of a cutting-edge front desk system that includes eco-friendly digital registration and electronic folios. The system also supports integrated card payments, ID, and passport scanning, alongside a versatile upgrade and upsell module. A next-generation central reservation system is seamlessly connected to platforms like Booking.com and Expedia, as well as over 250 online travel agencies and global distribution systems via the Staah channel manager. This technology provides real-time inventory management and flexible distribution options, along with sophisticated revenue management tools. Users benefit from a comprehensive rate calendar that includes statistics, alerts, and budget comparisons, making it straightforward to manage rate plans while incorporating controls for restrictions and overbooking. This innovative approach ensures that properties are equipped to thrive in a competitive landscape.

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Canary Digital Tipping
Docyt
Inn-Flow
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
QuickBooks Online
QuickBooks Online Advanced
Simphony POS
Stripe
Xero

Integrations

Canary Digital Tipping
Docyt
Inn-Flow
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
QuickBooks Online
QuickBooks Online Advanced
Simphony POS
Stripe
Xero

Pricing Details

$3 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HotelKey

Founded

2015

Country

United States

Website

www.hotelkeyapp.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Product Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Alternatives

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OPERA Room Reservations

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